Frequently Asked Questions
Get clear, straightforward explanations about VersaBadge, our technology, implementation, pricing, and support.
Technology
VersaBadge is a location-aware RTLS platform that combines Bluetooth receivers, lightweight badges and tags, and real-time software to help hospitals improve safety, compliance, reimbursement, and operational efficiency. Start with one use case and expand as your needs grow — all under a single, scalable platform.
Does VersaBadge integrate with EHR?
It depends on the use case. Many time study applications require no integration or PHI access. Patient care–related workflows can be integrated when needed.
How much does VersaBadge cost?
Pricing depends on several factors including the use case(s) and size of the deployment. Please contact our team to learn more.
What infrastructure does VersaBadge require?
VersaBadge runs on a lightweight Bluetooth Low Energy (BLE) network. There are no on-site servers, and receivers connect securely through PoE or WIFI.
What kind of support is available for VersaBadge users?
All VersaBadge partnerships include comprehensive onboarding, staff training, and responsive customer support throughout the life of your agreement.
Staff Duress Alerting
When a situation escalates, every second matters. VersaBadge empowers every caregiver with an easy way to call for help, giving your team the real-time visibility needed to respond fast and de-escalate quickly.
Does asset tracking require a separate system from duress alerting?
No. All use cases share the same infrastructure, allowing you to support multiple needs from one platform.
How accurate is the location tracking?
VersaBadge provides room-level or zone-level accuracy depending on infrastructure and configuration. This allows staff to quickly identify the correct unit, hallway, or room where equipment is located.
What types of assets can VersaBadge track?
Common examples include IV pumps, bladder scanners, surgical devices, and other mobile equipment. Many organizations begin with high-demand or frequently misplaced assets.
Automated Time Studies
Automatically capture staff time by role, location, and activity without manual logs or disruption. VersaBadge delivers precise, audit-ready time studies that support reimbursement accuracy, compliance, and operational insight.
Does this require staff training or workflow changes?
No. VersaBadge was intentionally designed to run passively in the background, so your team can focus on patient care instead of the burden of manual time studies.
Has VersaBadge data been audited by Medicare?
Yes. VersaBadge produces defensible, audit-ready data that aligns with reimbursement and reporting needs. Data has been audited by many Medicare Administrative Contractors (MACs) without penalty or repayment.
How does VersaBadge distinguish time on computers or documentation areas?
A proprietary software component differentiates patient care from standby or documentation time in multi-purpose areas.
Bed-Exit & Elopement Monitoring
When vulnerable patients move without supervision, early detection is key. VersaBadge provides real-time, location-aware alerts that enable timely intervention and reduce elopement risk.
Can alerts be customized by unit or patient type?
Yes. Alert zones, sensitivity, and notification rules can be tailored to specific units, patient populations, or risk levels.
Does bed-exit alerting require patients to wear wristbands?
No. The bed-exit alerting technology can identify movement patterns and trigger alerts without patient wearables.
Is this a replacement for bed alarms or sitters?
VersaBadge complements existing safety strategies by providing earlier, more reliable detection that can reduce dependence on traditional alarms or constant observation.
Rounding & Compliance Verification
Automatically verify staff rounding and patient interactions in real time. VersaBadge provides reliable, defensible documentation that helps organizations improve compliance, reduce audit risk, and ensure standards are consistently met across every unit.
Can rounding rules be customized by unit or facility?
Yes. Rounding zones, time thresholds, and reporting can be configured to match each patient's acuity and care needs.
How does VersaBadge verify rounding compliance?
VersaBadge uses real-time location awareness to confirm when staff are near designated patients or locations, creating objective proof of activity.
Is this data usable for audits and compliance reviews?
Absolutely. Reports provide timestamped, location-backed documentation designed to support regulatory requirements and incident reviews.
Asset & Inventory Tracking
Track high-value equipment and inventory in real time across your facility. VersaBadge provides location-aware visibility that reduces search time, prevents loss, and helps teams keep essential assets available and accounted for.
Does asset tracking require a separate system from duress alerting?
No. All use cases share the same infrastructure, allowing you to support multiple needs from one platform.
How accurate is the location tracking?
VersaBadge provides room-level or zone-level accuracy depending on infrastructure and configuration. This allows staff to quickly identify the correct unit, hallway, or room where equipment is located.
What types of assets can VersaBadge track?
Common examples include IV pumps, bladder scanners, surgical devices, and other mobile equipment. Many organizations begin with high-demand or frequently misplaced assets.
Hand Hygiene Monitoring
VersaBadge provides clear visibility into hand hygiene activity, helping teams improve consistency, reduce infection risk, and support safer care.
Can this be customized to different care settings?
Yes. Monitoring zones and reporting can be tailored to match unit-specific workflows and protocols.
How does VersaBadge monitor hand hygiene activity?
The system uses location awareness to associate staff presence with defined hand hygiene pumps/stations, creating objective compliance data.
Is this a replacement for traditional hand hygiene audits?
VersaBadge complements existing programs by providing continuous, unbiased data that reduces reliance on manual observation.